Terms of service

Last updated: September 22, 2025

Welcome to Sclero Proteins®. By accessing or purchasing from our website, you agree to comply with the following Terms of Service. Please read these carefully before placing an order.

General

  • These Terms apply to all users of the website, including customers, browsers, and contributors of content.

  • By using this site or making a purchase, you agree to these Terms and our Privacy Policy.

  • We reserve the right to update or amend these Terms at any time. Changes will take effect immediately when posted on the website.

Products & Information

  • Our supplements are food supplements and should not be used as a substitute for a varied diet or healthy lifestyle.

  • Always consult a qualified healthcare professional before using our products if you are pregnant, breastfeeding, taking medication, or have an existing medical condition.

  • Product descriptions and information provided on this website are for general informational purposes only.

Orders & Payments

  • All prices are listed in GBP (£) and include VAT where applicable.

  • We reserve the right to refuse or cancel any order if we suspect fraudulent activity or errors in product/pricing information.

  • Payment must be received in full before an order is dispatched.

Delivery

  • Orders are shipped via our trusted courier partners.

  • We aim to dispatch within the advertised timescales; however, we are not liable for delays once the order has been handed over to the courier.

  • Risk of loss or damage passes to the customer once the order is delivered to the address provided.

Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy. Please review that policy for details.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

Governing Law

  • These Terms and any disputes shall be governed by and construed in accordance with the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

For any questions about these Terms, please contact us at:
support@scleroproteins.co.uk